Email

Give your agent an email address. Receive mail into JoAi, and optionally send with your own provider credentials.

Requirements

An active JoAi agent
For sending: a supported provider (e.g. Resend) API key and from-address (or use JoAi defaults when offered)
Optional Reply-To: a real inbox address for human replies (e.g. send from updates@mail.example.com, reply to you@example.com)

Open Agent settings → Integrations → Email
Activate email to provision the agent’s inbox address
Copy the address JoAi shows — share it with people who should write to the agent
To enable sending: choose a provider, save the API key and from-address (or use the default sending option when available). Optionally set Reply-To to your real inbox
Configure the provider webhook JoAi displays (e.g. Resend → Cortex webhook) so inbound mail is delivered

You can run in receive-only mode until sending credentials are set.

Inbound: provider webhooks deliver mail into email rooms / threads for the agent
Agent replies: every generated response is routed through the room’s delivery action. In Auto mode it sends immediately; otherwise an editable approval remains in JoAi before the email is sent.
Outbound: approved sends use the configured provider (subject + body; HTML when applicable). If Reply-To is set on the agent email integration, outbound mail includes that header so replies land in your inbox while From stays on the sending domain.
Email is a social delivery platform for campaigns and room relays when connected