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Shortcuts, flows & automations ​

Quick actions and builders live under Agent settings → Automations. This is not the Automations native app (contact journeys with waits and enrollments).

TabPurpose
ShortcutsOne-click warp launches in chat
AlertsOn-chain / warp event subscriptions — Alerts
FlowsVisual / structured flow builder
HooksInternal event → warp, and outbound web hooks — Webhooks

Shortcuts ​

  1. Open Agent settings → Automations → Shortcuts
  2. Create shortcut — pick a warp (optional chat/presentation mode)
  3. Shortcut appears for quick launch in the agent UI

Shortcuts are warp-backed quick actions — not a separate “Flow shortcut type” product. Flows have their own tab.

Flows ​

  1. Open Agent settings → Automations → Flows
  2. Use Flow builder to create or edit flows
  3. Publish / manage from the flows overview

Public flow pages can appear on the store host — see Public surfaces.

Hooks ​

  • Internal — e.g. contact.created → run a warp (MCP create_hook with source=internal)
  • Web — agent output events → POST to your URL (source=web)

Manage under Agent settings → Automations → Hooks. Distinct from the Webhooks integration install under Integrations, and from Automations journeys.